Location
The property address and the room or area affected.
Tenant maintenance
Report a Maintenance Issue
Hillside tenants can report repairs and maintenance directly by email or telephone. Please include your property address, a clear description of the problem and photos where helpful.
For an immediate threat to life, fire or serious danger, call emergency services on 111 before submitting a maintenance report.
Contact Hillside directly
How to report a repair
For routine maintenance, email Hillside with your property address, a description of the issue, when it started and photos where helpful. For urgent issues, please call us rather than relying on email.
Routine maintenance
Email the details of your repair request and attach photos or videos if needed.
Email a maintenance requestinfo@hillsidepm.co.nz
Urgent repairs
For urgent repairs that need prompt attention, phone Hillside directly. If there is an immediate threat to life or serious danger, call 111 first.
Call 021 025 07187Please do not email unrelated sensitive personal information. Read our Privacy Policy. Sending an email opens your own email application; the website does not submit a maintenance request on your behalf.
Information to include
Description
What has happened, when it started and whether it is getting worse.
Photos or video
Clear images showing the issue and the surrounding area.
Access information
Suitable contact details and any relevant access information.