DISCLAIMER

1. PURPOSE OF THIS DISCLAIMER

This disclaimer applies to the website operated by Hillside Property Management Limited (“Hillside”, “we”, “us”, or “our”).

It should be read together with our Website Terms of Use and Privacy Policy.

This disclaimer applies to website information only. Property management services and tenancies are governed by separate signed agreements and applicable New Zealand law.

2. GENERAL INFORMATION ONLY

Information published on this website is provided for general information purposes.

Website content does not constitute:

• Legal advice
• Financial or tax advice
• Accounting advice
• Investment advice
• Insurance advice
• Property valuation advice
• Advice tailored to a person’s individual circumstances

Property, tenancy, tax, and other laws may change. The application of the law can also depend on the circumstances of a particular person, property, or tenancy.

You should obtain appropriate independent professional advice before making a legal, financial, taxation, investment, insurance, or property decision.

3. NO PROFESSIONAL-CLIENT RELATIONSHIP

Accessing this website, submitting an enquiry, requesting a rental appraisal, or communicating with Hillside through the website does not create:

• A property management relationship
• A landlord and tenant relationship
• An agency or fiduciary relationship
• A legal, financial, tax, investment, or advisory relationship
• An obligation for Hillside to accept a property, instruction, client, tenant, or application

A property management relationship will only begin after Hillside and the property owner enter into a separate Property Management Agreement.

4. ACCURACY OF INFORMATION

We take reasonable care when preparing and maintaining website information. However, website content may occasionally become incomplete, inaccurate, or out of date.

To the extent permitted by law, we do not guarantee that:

• All website information will always be complete or current
• Information will apply to every person, property, or tenancy
• Every error will be identified or corrected immediately
• Website content will reflect every recent legal, regulatory, or market change
• The website will always be available without interruption

We may correct or update website information when an error or change is identified.

Nothing in this section limits our obligations under the Fair Trading Act 1986 or any other law that cannot be excluded.

5. PROPERTY MANAGEMENT SERVICES

Descriptions of Hillside’s services provide a general overview only.

The precise services, fees, responsibilities, exclusions, authority limits, and termination provisions will be set out in the applicable Property Management Agreement.

Website content does not amend or override an existing signed agreement.

If website information conflicts with a signed Property Management Agreement, tenancy agreement, or another written agreement, the relevant written agreement will apply, subject to applicable New Zealand law.

6. RENTAL APPRAISALS AND MARKET INFORMATION

Any rental appraisal, rental range, market commentary, or property-related estimate provided through the website or following an online enquiry is indicative only unless expressly confirmed otherwise in writing.

A rental appraisal is not a registered valuation or a guarantee of:

• The rent that will ultimately be achieved
• The time required to secure a suitable tenant
• Continuous occupancy
• Future rental increases
• Tenant performance
• Future property or rental market conditions
• Financial or investment returns

Actual outcomes may be affected by the property’s location, condition, presentation, legal compliance, market demand, seasonal conditions, tenant demand, and other circumstances outside Hillside’s control.

7. WEBSITE CALCULATORS AND ESTIMATES

Any calculator, projection, estimate, or example displayed on the website is provided as a general illustration only.

Results depend on the information entered and the assumptions used. They are not a binding quote, financial forecast, tax calculation, registered valuation, or guarantee of actual income.

Actual landlord income and expenses may be affected by matters not included in a website calculation, including:

• Vacancy periods
• Rent arrears or unpaid amounts
• Maintenance and repair costs
• Insurance
• Rates and other property expenses
• Compliance work
• Tribunal or legal costs
• Changes in rent
• Changes in management fees
• Tax and GST treatment
• Tenant-related loss or damage
• Other unforeseen expenses

Users should independently check calculations and obtain appropriate financial, accounting, legal, tax, or investment advice.

8. NO GUARANTEE OF OUTCOMES

Property ownership, renting, and investment involve risks and circumstances outside Hillside’s control.

Except for obligations contained in a signed agreement or imposed by law, Hillside does not guarantee:

• Continuous tenancy or occupancy
• A particular rental income or investment return
• That a tenant will comply with every obligation
• That rent will never be late or unpaid
• That a property will not be damaged
• That maintenance issues will not arise
• That every complaint or dispute can be avoided
• That a particular Tenancy Tribunal or legal outcome will be achieved
• That market conditions will remain unchanged

Nothing in this section reduces Hillside’s obligation to perform agreed services with the standard of care required by the applicable agreement and New Zealand law.

9. THIRD-PARTY CONTENT AND LINKS

The website may contain links to third-party websites, portals, software, information, or services.

These links are provided for convenience. A link does not necessarily mean that Hillside endorses or controls the third party.

Hillside is not responsible for:

• Third-party website content or availability
• The accuracy of information published by a third party
• A third party’s privacy or security practices
• Advice, representations, products, or services provided by a third party
• Loss caused by a user’s separate dealings with a third party

Users should review the terms, privacy policies, and information published by the relevant third party before relying on or using its services.

10. LIMITATION OF LIABILITY AND STATUTORY RIGHTS

Nothing in this disclaimer excludes, restricts, or modifies:

• Rights or remedies under the Consumer Guarantees Act 1993 where that Act applies
• Obligations under the Fair Trading Act 1986
• Obligations under the Privacy Act 2020
• Liability that cannot lawfully be excluded or limited
• Any other mandatory right or remedy under New Zealand law

To the maximum extent permitted by law, Hillside is not responsible for loss arising solely from:

• Unreasonable reliance on general website information without obtaining appropriate professional advice
• Incorrect or incomplete information entered into a website calculator
• Third-party websites, content, software, or services
• Unauthorised or unlawful use of the website
• Website interruption caused by circumstances outside our reasonable control
• Decisions made without considering the user’s individual circumstances

This limitation does not apply to the extent that loss is caused by Hillside’s negligence, wilful misconduct, breach of an applicable agreement, breach of statutory obligations, or other liability that cannot lawfully be excluded.

Liability relating to property management services is governed by the applicable Property Management Agreement and New Zealand law.

11. CHANGES TO THIS DISCLAIMER

We may update this disclaimer when our website, services, or legal obligations change.

The current version will be published on this page with an updated “Last updated” date.

Changes to this disclaimer do not automatically amend an existing Property Management Agreement, tenancy agreement, or other signed agreement.

12. NEW ZEALAND LAW

This disclaimer is governed by New Zealand law.

The courts of New Zealand will have jurisdiction over matters arising from this disclaimer or use of the website, subject to any mandatory legal rights or dispute-resolution processes that apply.

13. CONTACT

Questions about this disclaimer can be sent to: